Sep 30th, 2014
Great location and very friendly staff!
Nov 05th, 2014
ok, I left a negative review about the Clive location. Well this place has a new owner who really cares about providing customers with a good place to do their laundry!! I got an email, and was able to speak directly to the owner regarding the issues I experienced back in September - It seems that was the time the new owner was buying the Clive location (They also own 'The Laundry Place' located on Merle Hay Rd.) The new owner - first - apologized for the issue that I had back in September, then he informed me of the renovations that are occurring at the Clive location, and how the Clive location will be brought up to the standards of the Merle Hay location! It is really rare in our day and age to actually get the ownership responding to a review, however I am here to say that some people really do care about their business and their customers.
Thank you for making the Clive location a priority for your renovations! It will be a real convenience for everyone in the Urbandale/West Des Moines/Clive area - Please inform us when the renovations are satisfactory and I will start utilizing the Clive location once again.... THANK YOU!